Dairy Queen

Reviews about Dairy Queen

• 3 / 5

  By Sarah Burden
  This restaurant is always very quiet, so there are no line ups. The service is very good. The food is typical Dairy queen fare.
  February 05, 2017
• 1 / 5

  By Cheryl Fraser
  Worst experince ever. Customer service is terrible. I will never return to this location ever again nor do I recommend anyone else going. Unless you enjoy being berated & verbally abused for asking a simple request like writing a name on a birthday cake, do not go here.
  September 12, 2016
• 1 / 5

  By Sarah Cuomo
  My friends and I visited this location this past Thursday December 15th on our way back to Calgary from Banff. My two friends and I were the only ones in the restaurant but the food took at least 15mins to get to us (maybe it was slower because we said we would eat in?). However, the problems started way before we got our food. The man who 'served' us (I use that term loosely) didn't even say hello when we walked in. He just said "your order", which sounded more like a demand than a question.
  My one friend ordered first and he was rude and short with her as if our patronage was an inconvenience to him. He wouldn't even let us finish saying our order before he was moving onto the next demand. "Drink"...again, not sure if that really even was a question. When we asked to upgrade our meal with the $1 blizzard option his only response was a stone cold look and a "pick one off the board".
  When I personally ordered my own blizzard I asked for one that was not on the list as it was one they had a few years ago called chocolate covered strawberry (I have been to locations from ontario through to bc and I always ask for the same one).
  Now because it's not on the list I do get some (very little) questions on how they would go about making it (Stawberry and chocolate chunks) but I've never had anyone tell me no and that they will not even attempt to make it. This man however (whom I'm almost certain was the manager, which makes this even more surprising) flat out said "no". No explanation as to why. I explained that I didn't mind about it not being the right consistency, I'd just be happy with however it came out.
  Normally I would just give in and pick one off of the list and not waste my breath but after hearing him be rude to my friend and then to me...I didn't feel like giving up so easy.
  I asked him why he would not try and said that at any other Dairy Queen I have ever been to I have never had this issue. His response again with a stone face was simply "no". I tried to reason with him and he argued with me to the point where I was about to walk away and just eat somewhere else.
  As I was about to turn around he said "fine, but you can't complain. I will not turn it upside down" I said that was perfectly fine.
  
  The blizzard was fine. I enjoyed it. He did not turn it upsidedown and I will never go there again nor will I recommend anyone to.
  I've worked at subway, tim hortons and in plenty of other customer service roles and if I ever treated customers as poorly as he treated us, I would have been fired.
  I did not appreciate that experience at all and I will not be going back.
  
  Drive another 15mins into Banff or wait until you get to Calgary but do not waste your money or time on a place where you are treated like garbage.
  August 19, 2016
• 1 / 5

  By A fullen
  Worst food I have ever had at a DQ! The service was even worse. The owner was so rude when taking our order, the woman who brought our food shoved it out the drive though window without a word and then the owner started setting yelling because I asked for gravy with my chicken strips mean because that's how it was shown in the picture, no joke full on yelling just because I asked! the level of aggression over a simple question was as confusing as it was terrifying!
  July 24, 2016
• 1 / 5

  By Ionise
  Chicken burger tasted off, mushroom swis was bland and left me feeling sick, poutine was cold. Not fan food no care given, will be waiting by the washroom just in case! Grose
  July 21, 2016